Dear VOOX community members,
We have recently received user reports indicating that malicious actors are impersonating VOOX officials or customer support, attempting to scam users through fake platforms or websites.
To safeguard your assets and personal information, please read the following important reminders carefully:
- Always Use the Official Customer Support Channels
For any support request, please only use the official VOOX website:
English site: https://www.voox.com/en_US/
Chinese site: https://www.voox.com/zh_TW/
(Official website screenshots are provided below.)
- VOOX Upholds Strict Security Commitments
⚠️ VOOX staff will NEVER ask you for your password, seed phrase, or any sensitive information via private messages or group chats.
⚠️ VOOX staff will NEVER ask you to transfer funds, make deposits, or issue any form of payment for any reason.
- Official Identity Verification
If you doubt the identity of anyone who contacts you proactively, you may verify their authenticity anytime through our official verification page:
- Obtain Information Only From Official Sources
Please follow our official social media channels to receive accurate updates and platform announcements.
Do not trust information from unofficial sources.
VOOX is committed to technical security and trading protection, providing 24/7 customer support to safeguard every user’s assets. Please trade safely and always through the official website.
We urge all users to stay alert and help spread awareness.
Thank you for your continued trust and support!
Official VOOX Exchange Accounts
🌐 Website: https://voox.com
X (Twitter)
Global: @VOOX_Global
Japan: @VOOX_JPN
Vietnam: @VOOX_VN
Chinese: @VOOX_ZH
BD: @VOOX_CN
Telegram
Chinese Channel: https://t.me/vooxzhofficial
Chinese Group: https://t.me/VOOXChinese
English Channel: https://t.me/VOOXAnnouncement
English Group: https://t.me/VOOXEnglish
Vietnam Group: https://t.me/VOOXVietnam
CIS Group: https://t.me/VOOXRussiangroup
Japan Group: https://t.me/voox_japan
Moderators
@VOOXKatharine
Chinese Mod: @Alan612160
English Mod: @Sheilcapy
More Social Media
Instagram: https://www.instagram.com/voox_global
VOOX Team
November 28, 2025
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