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How to Use Hedge Mode?

Updated
VOOX perpetual futures supports a hedge mode, which allows users to hold both long (buy) and short (sell) positions simultaneously under the same contract. Unlike the traditional one-way position mode, hedge mode offers users the flexibility to respond to market fluctuations, enabling them to seize market opportunities while effectively hedging risks. This mode allows you to independently manage and adjust long and short positions, providing more comprehensive control over your trades.
 
This article will provide a detailed guide on how to use this feature on both the web and app platforms, helping you easily master the steps to operate in hedge mode.
 

Web Version

  1. Login and Access the Trading Page
    Open your browser, visit the official VOOX website at https://www.voox.com/en_US/, and log in to your account. In the navigation menu, select “Futures” and choose the futures trading pair you wish to trade to enter the futures trading page.
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  2. Enable Hedge Mode
    Go to the futures trading zone and click the “Preference” icon in the top navigation.

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    In “Preferences” , find the “Position Mode” option.
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    Click “Position Mode” and select “Hedge Mode.” Please note that before switching the position mode, you should check your current positions and pending orders to ensure there are no open positions or pending orders. If there are, you need to close the positions or cancel the pending orders first. Friendly reminder: Unable to adjust position mode with open positions or open orders in Futures
     
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    1. Set Your Position 
      In the order placement section, select the leverage, enter the price and amount and select either the “Open Long” or “Open Short” to place an order.
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    2. View Position Details 
      In the “Positions” section at the bottom of the trading page, you can view the details of your current positions in hedge mode. Here, you will see information about position amount, leverage, margin occupied, and more.

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    3. Close a Position 
      In the “Positions” list, select the specific position you want to close, then click “Market” to enter the price. You can choose to click "Last Price" or "Market Price", or manually input the price and quantity to close the position.

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    In hedge mode, you can close positions in the order placement zone or the “Positions” tab, and the steps in the “Positions” tab are the same as one-way mode. If you want to close positions in the order placement zone, click “Close“ and select from Limit/Market/Conditional, and the operation is the same as when opening a position.
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    App Version

    1. Login and Access the Trading Page
      Open Gate App and log in to your account. Tap “Futures” in the navigation bar to enter the futures trading page.
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    1. Enable Hedge Mode
      Open the Gate App and go to the futures trading page. Tap the Settings button with three dots in the upper right corner.
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    Select “Preference”.
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    Click “Position Mode” and select “Hedge Mode.” Please note that before switching the position mode, you should check your current positions and pending orders to ensure there are no open positions or pending orders. If there are, you need to close the positions or cancel the pending orders first. Friendly reminder: Unable to adjust position mode with open positions or open orders in Futures
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    1. Set Your Position 
      In the order placement section, select the leverage, enter the price and amount and select either the “Open Long” or “Open Short” to place an order.

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    1. View Position Details
      In the “Position” section, view your current long and short positions, including details such as the amount of each position, leverage, margin information, and more.
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    1. Close a Position
      From the “Position” list below, select Market Price / Our Best / Their Best. Then manually input the quantity to close the position.
     
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    In hedge mode, you can close positions in the order placement zone or the “Position” tab, and the steps in the “Position” tab are the same as one-way mode. If you want to close positions in the order placement zone, tap “Close“ and select from Limit/Market/Conditional, and the operation is the same as when opening a position.
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    FAQ

    Why do I see only one position under a specific contract even though I have enabled hedge mode?

    This may be caused by the following reasons:
    1. Position Liquidation: If either your long or short position triggers a liquidation, that position will be automatically closed. Therefore, even if you have enabled hedge mode, you might only see the remaining position. Please check your trading history and account balance to confirm if liquidation occurred.
    2. Hedge Mode Not Successfully Enabled: If you have tried to enable hedge mode but still only see one position under a specific futures, it could be because hedge mode was not successfully enabled. Please return to the position mode settings to confirm whether hedge mode has been properly enabled. If the issue persists, it is recommended to contact customer support for further troubleshooting.
    These two reasons are the most common causes. Be sure to carefully check your account status after enabling hedge mode to avoid similar issues.
     

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